Data backup and recovery

Backup from a healthy readable drive

• For an SSD or hard drive that is healthy, detected normally and can be read without errors.
• Price: 5,000–7,500 ISK depending on data volume and scope.
• This is data backup, not recovery from a failing or unstable storage device.

Recovery and cloning from an unstable drive

• For a drive that reads inconsistently, becomes extremely slow, produces errors or shows other signs of failure.
• The safest approach may be to clone the drive onto healthy storage before attempting further file recovery.
• Price: 12,500–20,000 ISK depending on drive condition, data volume and the number of recovery attempts required.
• Recovery of all data cannot be guaranteed.

Severely damaged or unreadable SSD

• If an SSD is not detected, is unreadable or requires specialist recovery equipment that TölvuLab does not have, the case is quoted separately.
• Where appropriate, TölvuLab may refer the case to Datatech for specialist data recovery.
• No outside specialist work is authorised on the customer's behalf without consultation.

Before trying anything else

• If a drive is beginning to fail, minimise unnecessary use and repeated read attempts.
• Do not run repair utilities, reinstall an operating system or format a drive containing important data unless you accept the risk.
• Tell us how important the data is in your enquiry so the most cautious approach can be chosen from the start.

If the drive is inside a computer that also needs repair, see laptop repair or computer repair.